We worked with Lana Heike at this agency based on the recommendations of a friend who had purchased their house through Lana. Lana helped us with the stages of looking to find what we wanted to having keys in hand within a month and a half. She was careful to show us houses in our price range but also was encouraging enough to help us stretch outside our comfort zones a little to find the place that we really wanted. Lana was extremely knowledgeable about the home buying process and also with her network of contacts for handling the inspections, financing, remodel work, etc. As first time home buyers and not having a huge amount of experience or knowledge of the various processes and procedures, Lana walked us through the whole process and was always available to answer our questions or get the answers we needed. I believe that it was due to Lana’s knowledge and her relationship with her various contacts that enabled us to find and acquire the house that we were looking for. We could only hope that we have the opportunity to work with Lana again in the future and perhaps direct others in Lana’s direction so that they be blessed the same way that we were. Working with Lana felt more like hanging out with a friend and thus the home buying became enjoyable. Thanks Lana so much.